Phoenix Pay System

Phoenix has caused hundreds of thousands of pay errors, leaving tens of thousands of Canadian public servants underpaid, overpaid, or not paid at all.

Public servants – like all Canadians – deserve to be paid accurately and on time. That’s why replacing Phoenix with a system that works can’t happen soon enough.

We’re proud that we pushed the government to see that Phoenix must be replaced. We’ve insisted that unions like ours must be consulted on the work to find the replacement. The work to replace Phoenix is now underway, but public service employees continue to deal with serious personal consequences.

PIPSC is fighting for you.

I have an ongoing pay issue and don’t know what to do.

I have out-of-pocket expenses or am seeking compensation for damage done by Phoenix.

Information for former PIPSC members and retired members.

Phoenix Compensation Agreement - FAQs

Recovery process for Phoenix overpayments - FAQs

Updates

28 May 2019

Press Release - PIPSC Tentative Agreement Will Improve Members’ Lives

PIPSC members have successfully negotiated with the Treasury Board to secure a 7% wage increase over the next 4 years.

17 May 2019

Message from the President – PBO Report: Replacing Phoenix

A report released yesterday from the Parliamentary Budget Officer (PBO) confirms what we have been saying sinc

8 May 2019

Joint Statement: Federal Unions Approve Agreement on Phoenix Damages

This tentative agreement was two years in the making. Today, the undersigned unions are pleased to announce they have signed on to this deal.

7 May 2019

8 things you need to know about the Phoenix compensation agreement

Compensation has been awarded to all members paid by Phoenix for the frustration caused by the failed pay system. 1. You will get 5 days of leave. If you are a current member who has been working for the public service since 2016, you will get 5 days of leave.

4 May 2019

Agreement reached on Phoenix damages

“Public service professionals have been waiting for fair compensation for what Phoenix has done to them,” said PIPSC president Debi Daviau.

17 April 2019

Nix Phoenix: New Pay System Digital User Expo

Please take the time to offer your important feedback or concerns before the April 30th deadline. Your feedback is essential to the work to replace Phoenix.

29 March 2019

Tax season and Phoenix: make sure you have the right information

With the 2018 tax season upon us, it is critical for PIPSC members to have accurate information as they prepare to file their tax returns. Unfortunately, Phoenix has caused innumerable pay errors for tens of thousands of our members.

18 March 2019

The Federal Government Must Provide Sufficient Funding in the Budget to Replace Phoenix

“President Debi Daviau held a press conference Monday on Parliament Hill to provide an update on the third anniversary of the failed Phoenix pay system. Daviau called for the proper funding allocation in the federal budget 2019 to ensure a smooth implementation of the overhauled pay system.” reported Global News.

7 March 2019

Assessing the 2018 Public Service Employee Survey Results

The results of the 2018 Public Service Employee Survey (PSES) are in and, as with last year’s results, offer food for thought on the government’s progress (or lack of it) in some key areas of concern to PIPSC members.

28 February 2019

Do Better than Phoenix: pay now, not later

The news this week that it will take a further three to five years to clean up the Phoenix backlog, and 10 or more years to stabilize the system, makes it obvious that on the third anniversary of the launch of the Phoenix pay system we should be laser-focused on implementing its replacement as soon as possible.

27 February 2019

PIPSC Members share the real consequences of Phoenix

The Phoenix pay system failure has left public servants under paid, over paid or not paid at all. The procurement process for a new pay system is underway, but PIPSC members continue to deal with serious personal consequences.

25 February 2019

Three Years of Phoenix Failure Hurts PIPSC Members

OTTAWA, February 25, 2019 – The Professional Institute of the Public Service of Canada (PIPSC) is marking the third anniversary of the Phoenix pay system failure with a National Week of Action. This week, members and union officials are organizing events across the country.

23 February 2019

Media Advisory - Three Years of Phoenix Failure Hurts PIPSC Members

President Debi Daviau will hold a press conference Monday on Parliament Hill to mark the third anniversary of the Phoenix pay system.

21 February 2019

Bringing PIPSC’s Priorities to the Hill – PIPSC Lobby Day 2019 a Huge Success!

On Tuesday February 5th PIPSC members were on Parliament Hill to discuss the importance of the critical public services we deliver to Canadians. A delegation of close to 30 members, representing a range of Groups and Regions, met with over 30 Parliamentarians. It was a unique opportunity to bring key priorities directly to the decision makers.

20 February 2019

PIPSC submits comments on draft legislative proposals related to salary overpayments

PIPSC recently submitted comments to Finance Canada’s public consultation into draft legislative proposals related to salary overpayments.

25 January 2019

Have your say on the pay system that will replace Phoenix

It's been more than one year since PIPSC officially called the government to Nix Phoenix. Things on that front are finally moving in the right direction to engage with the most important “Users”, the federal employees.

16 January 2019

Salary overpayments caused by Phoenix: the government finally takes a step in the right direction

The federal government has just announced that it is proposing new measures to help correct the wide-ranging issue of employees having to repay the gross instead of the net amount of a salary overpayment caused by system, administrative or clerical errors. This is particularly significant for PIPSC members: tens of thousands of you have experienced this problem first-hand thanks to the calamitous Phoenix system.

2 December 2018

Phoenix Help Form

Our Phoenix help team is available here to support you. To best serve you, please fill out the below form. Requests from members with zero pay or experiencing significant financial hardship are given priority.

30 November 2018

Phoenix: Work on the Next Generation Human Resources and Pay System is Underway

Earlier this year, in its 2018 Budget, the federal government announced its intention to replace the catastrophic Phoenix pay system with a new, functional alternative.

5 October 2018

Process to Replace Phoenix Begins

On September 19th the federal government officially began the process to replace Phoenix. Scott Brison, Treasury Board president, announced a procurement process to plan, design and purchase a new system suggesting a Spring 2019 implementation.

3 September 2018

Federal Government Needs to Speed Up Alternatives to Phoenix Pay System

Today we join with workers and unions across the world in celebration of the accomplishments and resistance of workers! In that light, and as the ongoing struggle with Phoenix persists, PIPSC is demanding action from the Federal Government.

30 August 2018

Press Release - Federal government needs to speed up alternatives to Phoenix pay system, says PIPSC. Canadians agree.

OTTAWA, August 30, 2018 – What’s a “reasonable time to wait for a replacement to the Phoenix pay system to be implemented”?

4 July 2018

Questions and Answers from Phoenix Next Steps Webinars (June 2018)

PIPSC President Debi Daviau hosted a webinar titled Phoenix Next Steps, aimed at promoting solutions and possible alternatives to the current pay fiasco. She outlined the recently announced collaboration between the Government of Canada and PIPSC to deliver a new sustainable system. Here are the highlights.

15 June 2018

Government of Canada and PIPSC to collaborate on pay system solution

Debi Daviau, President of the Professional Institute of the Public Service of Canada (PIPSC) and Treasury Board President Scott Brison, have announced today that they will collaborate using evidence to secure a new, transparent, accurate and integrated, end-to-end HR to pay system.

15 June 2018

New Hope for Finding a Phoenix Replacement Faster

As the joint communiqué released today between Treasury Board President Scott Brison and myself shows, there is new progress to report on our efforts to replace the dysfunctional Phoenix pay system.

8 June 2018

Happy National Public Service Week!

On behalf of The Professional Institute, I applaud your accomplishments. Thank you for your professionalism, dedication, and continuing to do your job, on behalf of Canadians, even when knowing you may not be paid correctly, if at all.

30 May 2018

Learning from Phoenix’s “incomprehensible failure”

There should be nothing “incomprehensible” about the failure of the Phoenix pay system.

28 May 2018

Press Advisory - Reports of the Auditor General of Canada: PIPSC President Available for Commentary

The Spring Reports of the Auditor General of Canada will be tabled in the House of Commons on Tuesday, 29 May 2018. The Spring Reports include the AG second and much-awaited report on Phoenix Pay System.

11 May 2018

Phoenix Stories

Earlier this year, we invited members to share their stories about how they’ve been impacted by the Phoenix pay system.

10 May 2018

PIPSC assigns additional resources to deal with Phoenix-related issues

In response to the growing requests for help from PIPSC members, the union is assigning additional resources to deal with Phoenix-related issues.

19 April 2018

Watch: Nix Phoenix Town Hall on April 17, 2018

On April 17, 2018, PIPSC President, Debi Daviau and Chief Operating Officer & Executive Secretary, Eddie Gillis outlined the plan to Nix Phoenix.

17 April 2018

Press Release - Federal IT experts need to lead development of new pay system to replace Phoenix, says PIPSC

Ottawa, April 17, 2018 – In a live town hall exchange today with members of the second-largest union of federal employees, PIPSC President Debi Daviau urged members to demand the government’s ministerial working group on Phoenix engage federal IT workers “at every stage” in build

6 April 2018

President Daviau meets with National Capital Region Liberal Caucus

Last week I had the opportunity to meet with the National Capital Region Liberal Caucus. I was grateful for the warm reception I received and know that many of the Members of Parliament rearranged their schedules to be able to attend. I used this opportunity to raise PIPSC’s continued concerns with the disastrous Phoenix pay system.

3 April 2018