The Professional Institute of the Public Service of Canada
The Professional Institute of the Public Service of Canada
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Phoenix Pay System

Phoenix has caused hundreds of thousands of pay errors, leaving tens of thousands of Canadian public servants underpaid, overpaid, or not paid at all.

Public servants – like all Canadians – deserve to be paid accurately and on time. That’s why replacing Phoenix with a system that works can’t happen soon enough.

We’re proud that we pushed the government to see that Phoenix must be replaced. We’ve insisted that unions like ours must be consulted on the work to find the replacement. The work to replace Phoenix is now underway, but public service employees continue to deal with serious personal consequences. 

PIPSC is fighting for you.

ongoing pay

I have an ongoing pay issue and don’t know what to do.

outofpocket

I have out-of-pocket expenses or am seeking compensation for damage done by Phoenix.
 

retiredmembers

Information for former PIPSC members and retired members.

phenoixcomp

Phoenix Compensation Agreement - FAQs

Recovery process for Phoenix overpayments - FAQs

 

 

 

Updates

2 June 2017

PIPSC Comments on Phoenix technical briefing, June 2, 2017

“Today’s update by Deputy Minister Lemay indicates that the government has again failed to plan ahead -- this time for entirely predictable increases in the numbers of employee payroll adjustments needed to implement new collective agreements,” said PIPSC Vice President Steve Hindle.
26 May 2017

Fixing Phoenix means fixing outsourcing

The announcement this week that the federal government will temporarily hire an additional 200 staff, invest a further $142 million over three years, and introduce even more measures to expedite fixing Phoenix is welcome, if long overdue, news.
12 May 2017

On National Public Service Week, Let’s Fix Phoenix Once and For All

Fellow members,
5 May 2017

PIPSC files policy grievances regarding the Phoenix pay system

After defending literally hundreds of individual member grievances related to the Phoenix pay system and lobbying the government for many months with no permanent fix in sight, PIPSC has today filed policy
28 April 2017

Federal public service unions react cautiously to the government working group on Phoenix

Representatives from several public service unions reacted cautiously yesterday to the creation of a government working group to tackle the Phoenix pay system.
27 April 2017

Funding for Phoenix a step in the right direction, says PIPSC

The announcement today that the federal government will reallocate $140 million over two years to ensure federal employees affected by the Phoenix payroll system are properly paid is a welcome, if long overdue, commitment to fix Phoenix once and for all, says the Professional Institute of the Public Service of Canada (PIPSC).
26 April 2017

Hope Springs Eternal for Phoenix Fixes

Dear Members,
5 April 2017

PIPSC President Debi Daviau’s comments on April 5, 2017 Phoenix technical briefing

PIPSC President Debi Daviau’s comments on today’s technical briefing regarding the Phoenix Pay system and news suggesting that performance payments may have been awarded to department executives overseeing the system
22 March 2017

Federal Budget Good on Tax Fairness, Lacking in Strategic Investments in Scientists and Phoenix Pay, says PIPSC

The federal government announcement that it is investing $529.9 million more to crack down on tax evasion and avoidance by hiring new auditors is good news for tax fairness, but the government’s much-heralded “innovation” budget is lacking in needed, strategic investments in more science staff, says the Professional Institute of the Public Service of Canada (PIPSC).
2 March 2017

PIPSC Members Participate in Phoenix Day of Action

Last Friday marked the ‘sad’ first anniversary of the Phoenix pay system’s implementation. The first year of Phoenix can only be characterized as an abject failure. It has meant prolonged anxiety and pay problems for federal public service professionals across the country.
23 February 2017

Public service unions call for Phoenix contingency fund on first anniversary of pay system’s launch

On the first anniversary of Phoenix, the three largest federal public service unions are urging the government to include a $75 million Phoenix contingency fund in the upcoming federal budget.
22 February 2017

Federal Public Service Unions to Mark First Anniversary of Disastrous Phoenix Pay System

The Public Service Alliance of Canada (PSAC), the Professional Institute of the Public Service of Canada (PIPSC), and the Canadian Association of Professional Employees (CAPE) will hold a joint press conference to mark the first anniversary of Phoenix and make an announcement.
22 February 2017

Posters to mark the first anniversary of Phoenix’s implementation

Can you believe it? Friday Feb 24 marks the first anniversary of Phoenix’s implementation. A year of anxiety and problems for public service professionals and the government.
26 January 2017

Phoenix Update – Priority Payments

Dear Members, We are pleased to share with you news that the Treasury Board is now directing all departments to issue salary advances to employees who are experiencing missing or reduced pay due to problems with the Phoenix pay system.
12 January 2017

PIPSC Issues Call for Alternative Pay System to Deal with Phoenix Problems

The Professional Institute of the Public Service of Canada (PIPSC) is calling on the federal government to introduce a separate pay system to deal with the most serious Phoenix pay problems and ensure federal employees are properly paid.
11 January 2017

PIPSC President Debi Daviau to Speak on Ongoing Phoenix Pay Problems

Professional Institute of the Public Service of Canada (PIPSC) President Debi Daviau will hold a press conference tomorrow on Parliament Hill about the Phoenix pay system’s ongoing problems and outline a key demand of the government.
22 December 2016

Phoenix Pay System Year End Update 2016

Dear Members, As we approach the end of the year I wanted to take the opportunity to update you about the Phoenix pay system and the steps PIPSC has taken to try and find immediate and lasting solutions to the fiasco we find ourselves in.
19 December 2016

Phoenix Update – Meeting with Health Canada Deputy Minister Simon Kennedy

Dear Members, Last week I had the opportunity to meet with Deputy Minister Simon Kennedy to speak with him about the Phoenix pay problems our members at Health Canada are facing.
1 December 2016

Scam Alert Related to Phoenix

Collections Calls are not Legitimate
28 October 2016

Public Service Employees’ Halloween Rally – Haunted by Phoenix!

As Monday, October 31 marks the government own deadline to finally fix the problems plaguing the Phoenix pay system’s, public service employees represented by the Public Service Alliance of Canada (PSAC), the Canadian Association of Professional Employees and the Professional Institute of the Public Service of Canada (PIPSC) will rally in downtown Ottawa to pressure officials into repairing the system once and for all.
27 October 2016

Information about the Phoenix pay system claims office

This month the Treasury Board announced the opening of a claims office to reimburse out-of-pocket expenses public servants have incurred due to problems with the Phoenix pay system.
27 October 2016

October 31, 2016 Halloween Rally – Haunted by Phoenix!

Dear National Capital Region members, Monday October 31st isn’t just Halloween, it’s the day the government promised to finally fix the Phoenix pay system’s bagful of problems.
27 October 2016

PIPSC to join independent review of Shared Services Canada

PIPSC is happy to announce that the Institute has been selected to take part in the Government of Canada’s independent review of Shared Services Canada, as a representative on Gartner Canada Co.’s panel of information technology (IT) experts.
5 October 2016

Media Advisory: PIPSC Keepin Close Eye on Today’s Phoenix Pay System Technical Briefing

MEDIA ADVISORY :For Immediate Release OTTAWA, October 5, 2016 - Professional Institute of the Public Service of Canada (PIPSC) President Debi Daviau will be available for media interviews following today’s technical briefing on the Phoenix pay system.
16 September 2016

Phoenix Claims Office to Open after Pressure from PIPSC

The Treasury Board has announced that a claims office will open this week to reimburse out-of-pocket expenses public servants have incurred due to problems with the Phoenix pay system.
15 September 2016

Phoenix Pay System Status Report

Dear Members,
9 September 2016

Phoenix help for students: A Back-to-School Lesson for the Federal Government

This month Canadian university, college and high school students return to classes, many of them to pursue studies towards a profession.
1 September 2016

Phoenix makes international headlines

This link will take you to an external website. Please note some employers may restrict access to external websites.
23 August 2016

Phoenix Pay System Status Report

Dear Members, The Phoenix pay system continues to pose major problems for our members in the federal government. PIPSC remains committed to looking for ways to assist individual members as well as to work with senior public servants and elected officials to find solutions.
9 August 2016

Phoenix Pay Issues - Student FAQs

I haven’t been paid since I started.
4 August 2016

PIPSC Offers Phoenix Assistance to Students

The union of public service professionals is offering help to students in the federal public service who are facing Phoenix pay problems.
2 August 2016

Help for Students Working for the Federal Government

PIPSC is reaching out to students hard hit by the federal government’s Phoenix pay problems
28 July 2016

PIPSC Lays Out Its Expectations for the Emergency Committee on Phoenix

PIPSC President Debi Daviau will attend the emergency committee meeting on Phoenix today on Parliament Hill at 2 p.m.
28 July 2016

Watch: Emergency Committee Meeting on Phoenix Pay

The Parliamentary Committee on Government Operations will hold an emergency meeting on Thursday, July 28, 2016, 2-4 p.m. to discuss the Phoenix Pay System. The Committee meeting will stream live from http://parlvu.parl.gc.ca
20 July 2016

Phoenix Pay System Status Report

Dear Members,
6 July 2016

Feds must pay interest on late paycheques

The Professional Institute of the Public Service of Canada (PIPSC) is calling on the federal government to pay interest on delayed or underpaid paycheques due to problems with its Phoenix pay system.