Phoenix Help Form

Our Phoenix help team is available here to support you. 

To best serve you, please fill out the below form. 

Requests from members with zero pay or experiencing significant financial hardship are given priority. 

All other cases are addressed in the order we receive them.

Remember, the best way to ensure that your pay issue is resolved is to contact the Phoenix Pay Centre directly to move your case forward. Unfortunately, PIPSC cannot access cases being processed by the Phoenix Pay Centre and will not be able to speed up this process.

Please disconnect from the government's VPN and use a personal device in order to ensure the form loads below.