McKinsey contracts: just the tip of the contracting-out iceberg

On January 30, 2023 PIPSC President Jennifer Carr, accompanied by Jordan McAuley, our specialist on outsourcing, testified before the House of Common Standing Committee on Government Operations and Estimates (OGGO) about the now-infamous McKinsey contracts awarded by the federal  government.

This follows her appearance before the same Committee last October – proof positive that PIPSC is now recognized as the leading expert on outsourcing in the federal public service.

Over the past few years, we have consistently delivered the same message, backed up by very extensive research: contracted-out work impacts the security of the government's IT systems, results in higher costs and lower quality services for Canadians, less transparency, less accountability and the loss of institutional knowledge and skills. And it hurts the ability of the government to recruit the professionals it needs.

While the present government is in the hot seat on this issue, this is not a new problem. Previous governments of all stripes have invested ever-increasing amounts into contracting out. McKinsey is just the latest example.

Years of unchecked spending on consultants has resulted in a shadow public service operating alongside the government workforce. This shadow public service plays by an entirely different set of rules: consultants are not hired based on merit, representation, fairness or transparency; they are not subject to budget restraints or hiring freezes; and they are not accountable to the Canadian public.

Canadians should be aware of how their money is being spent and of the true costs of such short-sightedness. That’s the context in which McKinsey contracts should be looked at.

The government must update its staffing policies and make hiring quicker and more efficient. It needs to invest in in-house expertise. There is no doubt that it would be far better to invest in a fully funded, permanent public sector solution to delivering high quality, cost-effective services to Canadians.


5 March 2019
Protecting our members’ pensions remains a top priority for PIPSC. On February 26, 2019 CRPEG President Jonathan Fitzpatrick was joined by Canadian Alliance of Nuclear Workers (CANW) representatives Steven Schumann and Matt Wayland  in a meeting with three members of the Opposition on Parliament Hill. The issue: the return of Canadian Nuclear Laboratories workers into a public service pension plan.

28 February 2019
The news this week that it will take a further three to five years to clean up the Phoenix backlog, and 10 or more years to stabilize the system, makes it obvious that on the third anniversary of the launch of the Phoenix pay system we should be laser-focused on implementing its replacement as soon as possible.

21 February 2019
On Tuesday February 5th PIPSC members were on Parliament Hill to discuss the importance of the critical public services we deliver to Canadians. A delegation of close to 30 members, representing a range of Groups and Regions, met with over 30 Parliamentarians. It was a unique opportunity to bring key priorities directly to the decision makers.

20 February 2019
PIPSC recently submitted comments to Finance Canada’s public consultation into draft legislative proposals related to salary overpayments.

11 February 2019
On February 6, 2019, PIPSC President Debi Daviau and Steward Éric Massey, Nurse at the Archambault Institution in Sainte-Anne-des-Plaines, Quebec appeared before the Senate Standing Committee on Human Rights to discuss the issues faced by our members at correctional institutions across Canada, in particular those of our health care services members (SH Group).

16 January 2019
The federal government has just announced that it is proposing new measures to help correct the wide-ranging issue of employees having to repay the gross instead of the net amount of a salary overpayment caused by system, administrative or clerical errors. This is particularly significant for PIPSC members: tens of thousands of you have experienced this problem first-hand thanks to the calamitous Phoenix system.