McKinsey contracts: just the tip of the contracting-out iceberg

On January 30, 2023 PIPSC President Jennifer Carr, accompanied by Jordan McAuley, our specialist on outsourcing, testified before the House of Common Standing Committee on Government Operations and Estimates (OGGO) about the now-infamous McKinsey contracts awarded by the federal  government.

This follows her appearance before the same Committee last October – proof positive that PIPSC is now recognized as the leading expert on outsourcing in the federal public service.

Over the past few years, we have consistently delivered the same message, backed up by very extensive research: contracted-out work impacts the security of the government's IT systems, results in higher costs and lower quality services for Canadians, less transparency, less accountability and the loss of institutional knowledge and skills. And it hurts the ability of the government to recruit the professionals it needs.

While the present government is in the hot seat on this issue, this is not a new problem. Previous governments of all stripes have invested ever-increasing amounts into contracting out. McKinsey is just the latest example.

Years of unchecked spending on consultants has resulted in a shadow public service operating alongside the government workforce. This shadow public service plays by an entirely different set of rules: consultants are not hired based on merit, representation, fairness or transparency; they are not subject to budget restraints or hiring freezes; and they are not accountable to the Canadian public.

Canadians should be aware of how their money is being spent and of the true costs of such short-sightedness. That’s the context in which McKinsey contracts should be looked at.

The government must update its staffing policies and make hiring quicker and more efficient. It needs to invest in in-house expertise. There is no doubt that it would be far better to invest in a fully funded, permanent public sector solution to delivering high quality, cost-effective services to Canadians.


25 September 2020
On September 23, 2020 Governor General Julie Payette delivered a particularly important Speech from the Throne that outlined the government’s priorities and plans for the critical months ahead. In the Speech, the government made a number of statements on issues of great importance to our members and to all Canadians.

9 June 2020
When COVID-19 struck, you were ready and you delivered. You are what keeps this country together, and we couldn’t be more proud.

25 March 2020
As we continue our best to represent and advocate for our members despite the current situation with COVID-19, we wanted to share with you an important meeting we held by teleconference with Minister Joyce Murray.

14 February 2020
The inexcusable state of federal buildings across the country is an extremely concerning situation that can only be corrected by a long-term, and expensive, commitment on the part of the government. We will continue to keep a very close watch on the situation.

4 February 2020
On January 17, 2020 I met for the first time with the new President of the Treasury Board, Jean-Yves Duclos.

3 January 2020
We are heading into the new year, energized and determined. In the year ahead, we will work hard to get back every cent owed from Phoenix, ratify the new Employee Wellness Support Plan, fight outsourcing and protect our pensions.