Phoenix: Work on the Next Generation Human Resources and Pay System is Underway

Fellow members,

Earlier this year, in its 2018 Budget, the federal government announced its intention to replace the catastrophic Phoenix pay system with a new, functional alternative. This is being done under the leadership of Alex Benay, the Chief Information Officer of Canada. The procurement process was launched in August and the government met with industry representatives and potential vendors in the Fall. At the same time, work continues on the ongoing “stabilisation” of Phoenix, as tens of thousands of public servants continue to experience serious pay errors under the current system.

What’s different about the proposed new system?

According to the government, the new system must integrate HR and pay services. It must be mobile, accessible and available 24/7. Users, including employees, must be involved at all stages of system design, development and implementation. Strong governance and direct accountability are to be in place to address the yawning gaps that plagued Phoenix on those fronts. The government also promises an “agile” process, and a readiness to change course when necessary.

I want to assure you that I will be holding the government to its promise of ongoing consultation with bargaining agents in all phases of the development and implementation of the Next Generation Human Resources and Pay System. Our collective membership, and Canadians as a whole, simply cannot afford another fiasco like Phoenix.

I am pleased that so far, the government has stuck to its word and has actively engaged us in this process. In this regard, in addition to my work on the Joint Union-Management Consultation Committee (UMCC) on Phoenix, I have recently taken on the role of Co-Chair of the Next Generation HR and Pay Joint Union-Management Committee, which draws on subject matter experts from the government and the bargaining agents to work together to oversee the procurement and implementation of a new pay system.

The government has indicated that it plans to have a formal proposal in place on the successor to Phoenix by Spring 2019. We are closely monitoring the situation and I will continue to update you on the rollout of the “Next Gen” as more information becomes available in the months ahead.

Better Together!

Debi Daviau,
President

Published on 30 November 2018

24 April 2018

PIPSC mourns victims of the senseless tragedy in Toronto

Like all Canadians, members of the Institute are shocked by the senseless deaths and horrific injuries that occurred yesterday afternoon in Toronto. Our thoughts are with the victims and their families.

6 April 2018

President Daviau meets with National Capital Region Liberal Caucus

Last week I had the opportunity to meet with the National Capital Region Liberal Caucus. I was grateful for the warm reception I received and know that many of the Members of Parliament rearranged their schedules to be able to attend. I used this opportunity to raise PIPSC’s continued concerns with the disastrous Phoenix pay system.

14 March 2018

Important news regarding the recovery of overpayments, Emergency Salary Advances (ESAs) and priority payments for members affected by Phoenix

Following tremendous pressure on the part of public service bargaining agents, the government has finally introduced some much-needed flexibility in the recovery of overpayments caused by Phoenix.

28 February 2018

Federal budget includes a glimmer of hope on Phoenix

I am pleased to report that yesterday’s federal Budget committed $16M towards the building of an alternative pay system to replace the disastrous Phoenix.

27 February 2018

Government updates information on financial claims linked to Phoenix

With “tax season” fast approaching, the government has recently updated the information available online regarding three types of financial claims linked to the Phoenix pay system: requesting an advance for government benefits; reimbursement for tax advice; and claims for out-of-pocket expenses.

20 February 2018

President Daviau delivers strong message on Phoenix to Cabinet Ministers tasked with fixing Phoenix

Last week I was invited to meet with the Cabinet level working group on the Phoenix pay system to discuss potential solutions. I last met with the Cabinet committee in June 2017 and since then we have sadly seen little to no progress – in fact the problems continue to mount.