Pay centre to resume recovery of Phoenix overpayments and pension arrears

 PIPSC members who are paid by the failed Phoenix pay system have experienced overpayments to their paycheques, as well as miscalculated pension contributions.

In April 2020, the pay centre suspended the recovery of salary overpayments and missed pension contributions as a temporary measure due to COVID-19.

The recovery of overpayments is resuming in October 2020. If you are facing financial difficulties, you may request that recovery payments be established at less than 10% of your gross bi-weekly pay when establishing a repayment plan. The repayment period of pension arrears can also be made over a period equal to three times the period of the deficiency. Call the government’s Client Contact Centre at 1-855-686-4729 for more information.

We’re continuing our advocacy to get you the compensation you deserve for Phoenix’s failures. Learn more about the Phoenix compensation that’s already available and expected, as well as what to do if you have a pay issue. Learn more about the days of leave that PIPSC members received in 2019 as compensation for damage done.