Survey of Professional Employees at the Canada Revenue Agency 2018

Professional Integrity, Workplace Satisfaction and Tax Fairness

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Methodology

  • The Professional Institute of the Public Service of Canada conducted a census-style survey of all members employed at the Canada Revenue Agency.
  • Invitations to participate in the Professional Integrity, Workplace Satisfaction and Tax Fairness Survey were sent via email to 11,599 members of the Audit, Financial and Scientific Group (AFS) at the Canada Revenue Agency between February 20 and March 6 2018. Of those who were invited, 2,170 respondents completed the online questionnaire (18.7%).
  • The survey was designed by PIPSC analysts and was delivered using the Survey Monkey platform.
  • Results are presented without any weighting. There is no margin of error listed because the survey was conducted online and participants were self-selected.
  • Participants were allowed to skip questions except for those related to key demographic information.

Demographics

Demographic distribution of survey respondents compared to the total population based on information retrieved from PIPSC’s membership database in July 2018

Age:

Age Group

Total PIPSC

Population (CRA)

Survey

Respondents

<30

7%

5%

30-39

20%

18%

40-49

30%

30%

50-59

33%

37%

60+

10%

10%

 

Demographic distribution of survey respondents compared to the total population based on information retrieved from PIPSC’s membership database in July 2018

Gender:

Gender

Total PIPSC

Population (CRA)

Survey

Respondents

Male

55%

56%

Female

45%

44%

 

Demographic distribution of survey respondents compared to the total population based on information retrieved from PIPSC’s membership database in July 2018

Region

Total PIPSC

Population (CRA)

Survey

Respondents

British Columbia

10%

9%

Prairies

11%

14%

National Capital Region (NCR)

35%

29%

Ontario (excl. NCR)

27%

30%

Quebec (excl. NCR)

12%

13%

Atlantic

5%

6%

 

Demographic distribution of survey respondents compared to the total population based on information retrieved from PIPSC’s membership database in July 2018

Classification*

Classification

Total PIPSC

Population (CRA)

Survey

Respondents (%)

Survey

Respondents

Auditors

76%

79%

n=1384

Management

12%

8%

n=141

Commerce

4%

4%

n=76

Economists, Sociologists and Statisticians

3%

4%

n=59

Financial Management

3%

3%

n=47

Social Science

1%

1%

n=24

Other: (Actuaries, Education, Librarians, Psychologists)

1%

1%

n=10

Total:

100%

100%

n=1741


*429 Computer Systems (CS) employees also participated in the survey. Results from the Computer Systems classification were not selected for inclusion in this report. CS members had a disproportionately low completion rate and it is recognized that a higher proportion of these individuals have professional responsibilities that are less related to tax policy. Survey results that include CS members’ responses are located in Appendix  A

 

Results

  1. It is easier for corporations and wealthy individuals to evade and / or avoid tax responsibilities than it is for average Canadians
    69.7% strongly agree 
    20.3 somewhat agree
    90% in total agree
    n = 1715
     
  2. Tax credits, tax exemptions and tax loopholes disproportionately benefit corporations and wealthy Canadians compared to average Canadians
    56.5% strongly agree
    24.2% somewhat agree
    81% in total agree
    n = 1708
     
  3. Multinational corporations shift profits to low-tax regions even when there is little to no corresponding economic activity taking place in that jurisdiction
    52.3% strongly agree
    23.1% somewhat agree 
    75% in total agree
    n = 1711
     
  4. Training and technology advancements within the CRA have not kept pace with the complexity of tax avoidance schemes
    47.6% strongly agree
    31.0% somewhat agree
    79% in total agree
    n = 1735

5. The CRA currently has adequate audit coverage capacity to ensure tax laws are being applied fairly across the country
     3.1% strongly agree
    12.8 somewhat agree
    16% in total agree 
    n = 1733
 

6. The CRA can do more to increase revenues without raising taxes by better enforcing tax laws that are currently in place
    46.6% strongly agree
    37.1% somewhat agree
    84% in total agree 
    n = 1735


7. The ability of the CRA to carry out its mandate has been compromised by political interference
    17.0% strongly agree
    27.9% somewhat agree
    45% in total agree
    n = 1733
 

8. The internal restructuring that occurred after expenditure reviews in 2012 resulted in average Canadians, charities and small business being targeted more relative to wealthy Canadians and corporations
    
15.1% strongly agree
    21.9% somewhat agree
    37% in total agree
    n = 1736 

 

Results Summary

 

Strongly Agree

Somewhat Agree

Neutral

Somewhat Disagree

Strongly Disagree

Don't Know / Not Applicable

   

1. It is easier for corporations and wealthy individuals to evade and / or avoid tax responsibilities than it is for average Canadians

69.7%

20.3%

4.8%

1.5%

0.9%

2.9%

 

n = 1715

 

2. Tax credits, tax exemptions and tax loopholes disproportionately benefit corporations and wealthy Canadians compared to average Canadians

56.5%

24.2%

8.8%

2.2%

0.9%

7.4%

 

n = 1708

 

3. Multinational corporations shift profits to low-tax regions even when there is little to no corresponding economic activity taking place in that jurisdiction

52.3%

23.1%

7.5%

0.8%

0.4%

15.9%

 

n = 1711

 

4. Training and technology advancements within the CRA have not kept pace with the complexity of tax avoidance schemes

47.6%

31.0%

8.4%

4.1%

2.9%

6.1%

 

n = 1735

 

5. The CRA currently has adequate audit coverage capacity to ensure tax laws are being applied fairly across the country

3.1%

12.8%

13.0%

33.8%

27.2%

10.1%

 

n = 1733

 

6. The CRA can do more to increase revenues without raising taxes by better enforcing tax laws that are currently in place

46.6%

37.1%

8.4%

2.2%

1.2%

4.6%

 

n = 1735

 

7. The ability of the CRA to carry out its mandate has been compromised by political interference

17.0%

27.9%

19.7%

8.3%

5.1%

22.0%

 

n = 1733

 

8. The internal restructuring that occurred after expenditure reviews in 2012 resulted in average Canadians, charities and small business being targeted more relative to wealthy Canadians and corporations

15.1%

21.9%

21.3%

11.5%

4.3%

26.0%

 

n = 1736

 

                     

 

 

Appendix A – Results Including Computer Systems Employees
These results were not used in the final report. Computer Systems Employees were not selected for inclusion. CS members had a disproportionately low completion rate and it is recognized that a higher proportion of these individuals have professional responsibilities that are less related to tax policy.

 

 

Strongly Agree

Somewhat Agree

Neutral

Somewhat Disagree

Strongly Disagree

Don't Know / Not Applicable

   

1. It is easier for corporations and wealthy individuals to evade and / or avoid tax responsibilities than it is for average Canadians

64.9%

20.6%

4.9%

1.6%

0.9%

7.1%

 

n = 2135

2. Tax credits, tax exemptions and tax loopholes disproportionately benefit corporations and wealthy Canadians compared to average Canadians

53.1%

23.3%

8.4%

2.0%

0.9%

12.2%

 

n = 2130

3. Multinational corporations shift profits to low-tax regions even when there is little to no corresponding economic activity taking place in that jurisdiction

47.2%

21.8%

7.6%

0.8%

0.3%

22.3%

 

n = 2130

4. Training and technology advancements within CRA have not kept pace with the complexity of tax avoidance schemes

41.9%

30.2%

9.0%

4.7%

2.8%

11.5%

 

n = 2162

5. The CRA currently has adequate audit coverage capacity to ensure tax laws are being applied fairly across the country

3.3%

12.8%

13.1%

28.9%

23.2%

18.7%

 

n = 2162

6. The CRA can do more to increase revenues without raising taxes by better enforcing tax laws that are currently in place

43.5%

36.1%

8.9%

1.9%

1.1%

8.4%

 

n = 2164

7. The ability of the CRA to carry out its mandate has been compromised by political interference

15.7%

26.2%

19.5%

7.9%

4.7%

26.0%

 

n = 2158

8. The internal restructuring that occurred after expenditure reviews in 2012 resulted in average Canadians, charities and small business being targeted more relative to wealthy Canadians and corporations

14.0%

20.8%

20.0%

9.7%

3.7%

31.8%

 

n = 2165