NCR Advanced Steward Training School

February 14, 15, 16, 2019

Dear delegates:

You are invited to register for the Advanced Training School:

February 14, 15, 16, 2019 (English)

Hilton Lac-Leamy
3, blvd Casino
Gatineau QC J8Y 6X4
Tel: 819-790-6444

The intent of this training is to provide information as well as an opportunity to expand your steward network. Detailed information about the agenda will be circulated in a subsequent memo closer to the school date. Please complete the on-line registration linked here.

Registration closes: Friday, January 4, 2019.

Registration requests will not be accepted by telephone or email.


To be considered for this training, you must be a Steward that has completed Basic Steward Training. You cannot re-take a course you have taken within the last three (3) years unless the course has been substantially modified.  None of the courses offered in February 2019 have been substantially modified. We are offering a number of modules simultaneously to allow us to accept a large number of participants. Therefore, a maximum of 20 participants per course will be admitted. The Training modules offered for this School are the following:

Schedule (The courses will be offered in English. All course material is also available in French. )

February 14, 2019
Stream 1
Duty to Accommodate
1 day Course

February 15, 2019
Stream 1
Executive Training 101
1 day Course

February 16, 2019
Stream 1
Mental Health in the Workplace
1 Day course

February 14, 2019
Stream 2
Mental Health in the Workplace
1 day Course
Cocktail:  20:00

February 15, 2019
Stream 2
Investigative Techniques
1 day Course
Free evening

February 16, 2019
Stream 2
Bullying and Harassment
1 Day Course


Registration for sessions will begin at 08:00 a.m.

Training sessions will begin at 08:30 a.m. and will run until 4:30 p.m.

Meet and Greet, Thursday, February 14, 2019 - 8:00 p.m.


HILTON Lac-Leamy Hotel
3 Boulevard du Casino
TEL : (819) 790-6444
FAX : (819) 790-6408

We have implemented the following changes to hotel reservations for this event.  We have reserved a block of guest rooms.  After you have registered on-line and have received our confirmation of your delegate status, PIPSC staff will reserve a hotel guest room (Classic) for you at the Hilton Lac-Leamy. Once you arrive at the hotel, you will need to leave your credit card number with the hotel to process your room reservation.  This will cover incidentals and any miscellaneous room charges which are the responsibility of each guest.  The Institute will pay for the guest room (Classic) and taxes (only) on the master account; however all other charges will be the responsibility of the delegate.  The room rate is based on single or double occupancy. Any upgrades will require prior approval by the Chief Steward.  The block of rooms will be released on January 25, 2019, therefore there is no guarantee that guest rooms will be available after that date.

Check in time is 16:00 and check out time is 12:00.  While every effort will be made for guests to have access to their rooms when they arrive, this may not be possible and your room may not be available until 16:00.  Late check-out is provided based on availability through authorization from the Front Desk.  PIPSC will not be responsible for additional costs for late check-outs.

Once you have been approved for training, you may be permitted to stay at the hotel for the following days:

  • 1 day of training only (not permitted to stay at hotel)
  • 2 days (the first day of your training you are permitted to stay the first night only)
  • 3 days of training (the first and second day of your training you are permitted to stay Thursday and Friday – you must check out on the Saturday).


In the event of a requirement to cancel, you MUST INFORM PIPSC Staff of your change of plans.  If you need to cancel or make any changes to your reservation, please contact the hotel directly at (819) 790-6444. You are now responsible to make your own cancellations. If you do not, then you may be billed for the hotel costs directly.


Meals may contain beef or chicken or pasta. Should you not be able to eat these foods, please select a vegetarian meal on your registration form.  Also make sure to indicate any food allergies or dietary restrictions on your registration form. Although we will advise the hotel of your request, you will need to advise your server during meals.

The following meals will be provided:

Lunch on Thursday, February 14, 2019 will be provided for Steward trainees only, NO SUPPER PROVIDED.

Reception on Thursday evening, February 14, 2019 will be provided for Steward trainees and one guest only.

Breakfast on Friday, February 15, 2019 will be provided for Steward trainees and staff only.

Lunch on Friday, February 15, 2019 will be provided for Steward trainees only, NO SUPPER PROVIDED.

Breakfast on Saturday, February 16, 2019 WILL NOT BE PROVIDED.

Lunch on Saturday, February 16, 2019 will be provided for the Advanced steward trainees only.

No other meals are provided. Regular travel policy provisions will apply. See travel policy.

Travel Claim form

PIPSC’s travel policy does not provide for meals for children under the supervision of a caregiver on site. Hotel policy does not permit transport of food outside of the room where meals are provided. Note that you may not remove food from the lunches or breaks, this food is provided for stewards, executive and staff only.


Child Care service can be obtained from the hotel. Please call the Concierge of the hotel directly (819-790-6444).

Please pay for the care giving service and claim the expense up to $75.00 on your travel claim.

You are responsible for your children’s meals and cannot claim these expenses from the Institute.


While on the hotel premises, parking is free of charge, however valet parking is at your own expense.


Institute policy allows for compensating participants who use vacation leave, compensatory leave, personal day, volunteer day, or any leave other than ‘compressed day off’ for attendance at a Training event. Compensation is also allowed when such leave is required to travel to the Training School. The participant must complete an Institute Compensatory Salary Claim form and attach a copy of a completed Employer’s leave form which indicates that the leave has been approved.

Salary compensation will be limited to the required hours on Thursday and Friday, plus reasonable travel time.

Reasonable travel time is defined as the amount of time that it takes to get from your home or office to the meeting location by the most direct route with no stops, with the intent on arrival at the School at 08:00 a.m.

Yours in Solidarity,

Stacy McLaren
Chief Steward
NCR Executive


Gordon Bulmer
Chair, NCR Training Committee
NCR Executive