We are pleased to share with you news that the Treasury Board is now directing all departments to issue salary advances to employees who are experiencing missing or reduced pay due to problems with the Phoenix pay system.
I held a press conference on January 12 to call for immediate action on this front. We are pleased that our union’s call for systems to help those facing hardship due to ongoing problems with Phoenix will now be better addressed.
Included here is the Treasury Board’s memo to Deputy Heads, which encourages them to use priority payments for people who are experiencing hardship due to pay problems. We had heard from members that they were suffering often because of a lack of access to emergency pay. We appreciate that, following our urging, the Treasury Board has taken steps to address this gap.
As always, if you have any questions or concerns, please call your regional office to speak to one of our Employment Relations Officers.