AGM 2020 Frequently Asked Questions

The 101st Annual General Meeting will be our first ever online-only AGM. Delegates are encouraged to read the Participants Guide prior to the start of the meeting.

When is the PIPSC 2020 AGM?

Day 1 of the AGM was held on December 5, 2020. It was voted to recess, and we will resume the 101st Annual 2020 AGM on June 5, 2021. 

When can I log in to the PIPSC 2020 AGM?

The AGM (Lumi) platform will be available 1 hour prior to the AGM. The Zoom meeting will be open 30 minutes prior to the AGM. Please Note: it is recommended that you test your login to the Lumi platform after you receive your login credentials (via email) and prior to the day of the AGM.

What software is being used for the PIPSC 2020 AGM? 

Participants will need to use both the Lumi platform (for participation and voting) and Zoom (for audio and video) during the AGM. For the best experience, we recommend that participants update their Zoom Client to the latest version.

How do I connect to the PIPSC 2020 AGM?

Connect to the AGM (Lumi) platform using this link and entering the meeting ID: 469-796-889.

You will need your login credentials (username and password) sent by Lumi to the email address you used to register for the event. For complete step by step instructions on how to connect to the AGM please read the Participant Guide.

I have a laptop computer that is connected to my home wifi. Will I need anything else to participate in the AGM?

It is highly recommended that participants use a desktop or laptop computer. A combination of a computer for Zoom and a mobile device for Lumi could be used, but is not recommended.
During the AGM, you may need to limit usage of other devices on your network to ensure adequate bandwidth for the AGM. (i.e. other devices will take up connection capacity). Cellular connections are slower and should be avoided.

How do I submit an amendment to a resolution?

Email the text of the amendment to BLPC at: (English) or to (French). Type “AMEND” in the Lumi platform to notify the moderator that you are submitting an amendment. And, raise your hand in Zoom. You will be notified by email if your amendment requires clarification. Once the amendment is moved and seconded (or the speaker is recognized), it will appear on the Zoom screen.

How do I download the PIPSC AGM app?

Download the PIPSC AGM app for iPhone 
Download the PIPSC AGM app for Android

Note the PIPSC AGM app cannot be used for participating in the 2020 AGM

Can I use VPN software?

VPN software may cause connectivity issues with both Lumi and Zoom. You may need to disable VPN software before connecting to the AGM.

Who should I contact if I have technical or login issues?

If you run into difficulty with any aspect of the technology, please contact PIPSC IT support at 1-855-248-7421 or by email to This temporary phone number is available:

  • Wednesday, June 2nd from 9:00 AM to 5:00 PM
  • Thursday, June 3, from 9:00 AM to 5:00 PM
  • Friday, June 4, from 9:00 AM to 7:00 PM
  • Saturday, June 5, from 8:00 AM to 6:00 PM
  • Sunday, June 6, from 8:00 AM to 6:00 PM