2019 AGM Fact Sheet


DATE – November 8-9, 2019

LOCATION – NCR, Gatineau, QC

HOST HOTEL / MEETING LOCATION – Hilton Lac Leamy, Gatineau, QC

The Hilton will be filled on a first come, first served basis, by the first 300 registered delegates. All observers and remaining delegates will be booked at the overflow properties, the Delta on Lyon Street, in Ottawa and the Hilton Garden Inn (on Queen Street), in Ottawa.

Registration Desk

  • Hours of Operation
  • Thursday, November 7, from 3:00 p.m. to 10:00 p.m.
  • Friday & Saturday, November 8-9, from 6:30 a.m.

Please visit the registration desk to:

  • Register as a Delegate or Observer
  • Receive your AGM binder or key
  • Receive your meal tickets
  • Pick up handouts

Staff at the registration desk will direct you to pick up your voting device (for delegates) and your interpretation device (if needed).

If devices are not returned, there will be a cost of :

  • $50 for voting device
  • $300 for interpretation device

This amount will be deducted from your claim

AGM Binders

The AGM binder will be available in hard copy (binder) and/or on a USB key.

Please note that there will be limited external power available in the meeting room.

Thursday Night (November 7)

  • There will be an Orientation Session at 6:00 p.m., at the Hilton Lac Leamy (room TBC).
  • Some constituent bodies will be having delegates’ meetings that evening. Please contact your Group President or Regional Director for more details.

Friday Night (November 8) – RECEPTION

  • Details will be provided via the Web site and at the Registration Desk

Child Care – Delegates and observers are to make their own arrangements for child care with the hotels.

Meals and Allowances

  • The following meals will be provided and therefore cannot be claimed:
  • Friday, November 8 – Lunch and Dinner
  • Saturday, November 9 – Breakfast and Lunch

Travel and Accommodation

  • All travel arrangements and hotel reservations must be made through BCD Travel at 1-800-263-4463
    1 for English and 2 for French or at groupsca@bcdtravel.com.
  • Please be advised that when making your travel arrangements, BCD Travel will be using flight credits where possible. The lowest fare will be used for all flights under three hours and flex fares may be used for flights of three hours or more in duration.
  • If no travel arrangements (air or train) are required, BCD Travel will automatically reserve your hotel based on the check in and out dates provided on your registration form. A confirmation of reservation will be sent to you by email. If you do not receive this confirmation, please follow-up with BCD Travel.
  • All expenses incurred by Observers (travel, accommodation, salary replacement, all meals and incidentals) are the responsibility of the sponsoring Group or Region.


  • Shuttle service to and from the airport will be provided by BCD Travel.
  • Shuttle service between hotels throughout the weekend will be provided by the Institute.

Contact Information

Julie Gagnon, AGM Coordinator

(613) 228-6310, ext 5018 / 1-800-267-0446