Employment Relations Officer

Division : Labour Relations

City: Ottawa, ON

Job Term: Permanent Full-time (35 hours per week)

Union/Non: IAM Local 3011

Competition 23-77c

Are you an Employment Relations professional looking for an exciting opportunity in the Ottawa Region? The Professional Institute of the Public Service of Canada, a national union representing some 70,000 professionals and scientists throughout Canada, requires Employment Relations Officers  for its national capital regional office. 

PIPSC/IPFPC is committed to building an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our goals and objectives. We are making concerted efforts to foster a workforce that is representative of our diverse membership. We strive to create a work environment that is welcoming to everyone regardless of their gender, age, religion, race, ethnicity, and nationality. Particularly equity deserving groups, such as members of the IBPOC, and 2SLGBTQIA+ communities, people living with disabilities. 

All qualified candidates will be considered; however, in support of achieving a diversified workforce we encourage applications for this opportunity from candidates belonging to one of the employment equity groups: Indigenous peoples (First Nations, Metis or Inuit), peoples of colour or persons with a disability.  Consideration will be given to a qualified candidate who, at the time of application, voluntarily indicates being part of these groups.               

What can I expect to do in this role?

Employment Relations Officers are at the core of the services our Institute provides to its members.  They are strong advocates for our members in their dealings with employers. 

EROs are called upon to advise and represent members in a variety of formal and informal labour relations processes including in grievances and other complaint resolution processes, in mediation, at arbitration hearings and before various administrative tribunals.

Major responsibilities;

  • EROs negotiate agreements and settlements on a full range of labour relations matters.
  • They research, analyse and interpret jurisprudence, legislation, regulations, employer policies, benefits provisions and collective agreements.  
  • EROs collaborate with their colleagues and other specialists and may be required to provide advice to the organization and to develop Institute positions on Institute-wide or group-wide issues, including in support of the collective bargaining process. They participate in the coaching, training and development of Institute Stewards.
  • EROs may also participate in and represent the Institute on public service wide labour management committees, national working groups and other national, regional and local committees.

Education, Experience and Skills Required


  • Completion of a university degree in industrial/labour relations, in law, or in a related discipline.
  • Requires three (3) to five (5) years of progressive and related experience in labour relations or an equivalent combination of education and experience.

Language requirement:

  • Fluency in both official languages (French and English) is an asset.

Skills and experience required:

  • Thorough knowledge of the authorities governing employer/employee relations in the federal public service and other jurisdictions where Institute members are employed
  • Demonstrated knowledge and experience in interpreting and applying relevant legislation
  • Strong representational and advocacy skills
  • A demonstrated ability and experience in representing members at grievance and adjudication/arbitration hearings and union-management consultation meetings
  • Experience handling complaints and grievances, interpreting collective agreements and maintaining effective working relationships
  • Ability to counsel members on their employment rights and responsibilities; to conduct interviews, meetings and information sessions; to prepare briefs, arguments, reports and correspondence; and to resolve problems.
  • Ability to manage a caseload with a lot of autonomy while still collaborating, sharing expertise and drawing on the expertise of colleagues
  • Demonstrated understanding of the union legal framework and commitment to union principles  

Competencies sought:

  • Exceptional communication, influencing, creative thinking and relationship building skills
  • Strong organizational skills and demonstrated ability to manage multiple responsibilities
  • Strong interpersonal, collaborative, influencing and dispute resolution skills 
  • Works well under pressure, high sense of urgency and prioritization skills 
  • Initiative, client focus and results oriented

Compensation Package

  • Benefits: Group Benefits Plan (Health, Dental, Pension Plan) and other generous leave.
  • Vacation (4 weeks/year) and other generous paid leave
  • Paid time off from December 27th to 31st

How to apply

  1. You must apply by email to staffingofficer@pipsc.ca , ID competition # 23-77c  in the subject line.
  2. Please submit a cover letter and resume. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
  3. If you require a disability related accommodation to participate in the recruitment process, please contact us to provide your contact information. The Staffing team will contact you within 48 hours..

We thank all applicants for their interest. Only those selected for an interview will be contacted. 

We are committed to providing an inclusive, psychologically safe, harassment-free, and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of this process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.